Software Asset Management
Software Asset Management is a main part of IT Management process. SAM is the effective management, control and protection of software assets within an organisation and the effective management, control and protection of information about related assets. The goals of SAM are to reduce IT costs and limit business and legal risk related to the ownership and use of software.
Manage your software and licenses with one intuitive tool. Let Statlook take care of all the software in your organization, save money and time by managing them remotely.
Main functions:
License manager
SAM process automation
Detailed information about your licenses(validity, type, producer, time of duration, cost)
Identifying installed software and applications
Monitoring usage of software licenses
Software Access Management
Unauthorized license usage detection
Automated control over the changes in the installed software
Detection of newly-installed programs
Generating reports for: individual users, teams, whole organizations
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- Software Patterns
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- Schedule software scanning
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- View of Legality Software Audit
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Licence Compliance
Software is a valuable company asset, which needs to be managed effectively. Use statlook to gather detailed information about your software licenses. Avoid unnecessary risks or fines because of oncompliance. Keep track and control your company software assets.
Main features:
Comparing current software usage to licenses owned
Remote scanning of IT assets
Multimedia files audititing
Scanning of compressed files
Manual scanning of computers from outside the network
Detection of unauthorized software
Creating custom software patterns
Up to date software patterns (free updates)
Assigning your licenses to software patterns in License Manager
Assigning licenses to particular computers
Software Suites(e.g. Office) and OS identification
Generating a detailed software licensing audit report
Exporting the software licensing audit results to different formats (xlsx, csv, etc.)
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- Licence View
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- Software Related Inventory
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- Installed Software
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Hardware Inventory
Obtain a detailed knowledge about the condition of your IT infrastructure. Get to know your company’s inventory and save your money with statlook.
Main features:
Remote computer and component detection
Automated computer type detection
Creating a database of your devices (localization, warranty, hardware change history)
Detailed data concerning IT equipment (processors, BIOS, graphic cards, HDD etc.)
Hardware management (routers, printers, switches, tablets, phones etc.)
Assigning devices to particular users (via logins)
Adding multiple attachments (scans, warranties, invoices etc.)
Automated workstation detection (integrated with Active Directory)
Register of service for each computer station
Intangible asset inventory
Generating detailed Information Cards about your devices
Generating labels with barcodes or QR codes
Remotely launched executable scripts (also with schedules)
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- Hardware Asset Management
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Computer Monitoring
Track your workers activity and analyze their productivity throughout the day. Monitor the Internet usage. Control printing and operations on USB storage devices.
Main features:
Login and session history
History of used applications (background and foreground)
Internet monitoring
Windows captions indentification
Information about work breaks
Monitoring users on multiple devices
Controlling operations on USB storage devices (pendrives, memory cards, hard drives, etc.)
Blocking unwanted websites
Detailed reports about users’ activity (private data such as passwords, logins, mail content etc. are NOT collected)
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- Application Used by Employees
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- Session history
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- Employee Working Time
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USB Storage Device and Printers Monitoring
Monitor your pendrives, memory sticks, USB hard drives or SSD cards. Control printing in your company. With statlook system, you can protect your confidential information and prevent your company from data leakage.
Removable Media Access Management (USB):
Information on every removable medium used
Pendrives, USB/SATA hard discs, SSD discs, phones, memory cards (Memory Stick, Compact Flash, SD, MMC) and more.
Device authorization
Access rights management (blocking, granting detailed permissions)
Registering all operations made via removable discs
Print Management
Printer Monitoring
Printed file information (paper format, number of copies, color, dpi etc.)
Network printer monitoring
Virtual PDF printer monitoring
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- Printer Monitoring
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- File Operations on Removable Storage Devices
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- Control Access to Removable Storage Devices
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Employee Monitoring
Employees’ work quality and efficiency
collecting statistical data (no information on content)
the history of applications launched and their usage
the history of applications launched and their usage
users activity analysis (active work, breaks)
work quality analysis
Applications used
the use of the specified applications over time
foreground and background application use
active application usage time
window headlines’ analysis
graphic statistics
Computers usage statistics
the most frequently used applications
statistics of the use of a given PC by particular users
statistics of activity of one employee or a group of employees
Users with multiple logins and computers
assigning many logins to one user
assigning many computers to one user
comprehensive statistics with options to rule out some of the logins and/or computers used
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- Website Blocker
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- View of Websited Visited
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Helpdesk
Resolve your IT incidents from any place, any time. Use Statlook’s remote Helpdesk in order to manage your support efficiently. Receive and manage your tickets with our desktop and/or web application. Make your support as intuitive as never before.
Ticket Management
reporting issues and incidents online or using Uplook Assistant
assigning tasks and incidents to technical support specialists
using database to solve most often occurring problems
Assign Tickets
assigning tickets to IT specialists with different roles
checking the current status of a ticket
comments & history of each incident
Knowledge base for IT department & users
assigning statuses to solved issues
creating layered knowledgebase
general solutions, department solutions, individual solutions
ITIL based
service requests management
restoring a normal service operation as quickly as possible and to minimize the impact on business operations – Incident Management(IM)
resolving problems much faster – Problem Management
managing IT changes efficiently
better releases and deployment management
Online tickets and desktop application for users
reporting incidents online – all devices, all browsers!
using a user-friendly tray application – Windows OS
using dedicated Android application (next version)
Remote Desktop
remote operations on files and directories
remote management of processes and registry
taking control over a remote PC
Company On-line
many screens monitored at the same time
general view of the activity in your organization
Uplook Assistant – help waiting in your tray
tray application for both end-users and IT department
easy access to your tickets and solutions
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- Adding a new incident
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- Issue Attributes
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- Online Helpdesk dashboard
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- Default View
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- Internal Note
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- History of issues
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Remote Desktop
Grasp a remote access to your data regardless of where you are. Use our unique solution – Direct PC – and reach your whole company. Access, control, share and support like never before
Remote Access
Accessing and controling a remote computer in seconds
Connecting to your remote PC resources (files, apps etc.)
Saving time, money and resources by connecting to important information remotely
Remote Control
Control over multiple monitors
Remote management of processes and registry
Remote operations on files and directories
Desktop Sharing
Taking control of users desktop makes life a lot of easier for both users and for the administrators.
Easy way to collaborate between users.
Effective Tech Support
Shorter incident resolution times
Instant view, diagnosis, and resolving technical issues
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- List of Processes Running on Computer
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- Remote Desktop Connection
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- Multiple Desktops View
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GDPR Module
Complex approach to Personal Data Security Management. In full accordance with latest guidelines of the Code of Best Practice and European Commision.
Processing activities registry – fully automatic, according to the guidelines of European Commission
Dataset record – the processes based on the datasets
Accesses and entrustings – a thorough record of granted requests
Documents and trainings – a centralized database for personal data security
Risk assessment – all data necessary to assess the risk of data protection (DPIA)
Right to be forgotten – registering and archiving notifications
Security incidents – reporting and servicing
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INVENTORY
Software Asset Management
INVENTORY
Licence Compliance
INVENTORY
Hardware Inventory
MONITORING
Computer Monitoring
MONITORING
USB & Printers
Monitoring
MONITORING
Employee Monitoring
HELPDESK
Helpdesk
HELPDESK
Remote Desktop
GDPR