Get Statlook technical support and work without downtime! Benefit from updates, specialist support, and additional services to keep your system up and running. The Statlook system is not only software, but also a wide range of services provided as part of Service Assistance.
ABOUT ASSISTANCE
Service assistance is a wide range of technical support and development services for the Statlook system. It includes updates, specialist assistance, access to new features, and additional services that ensure business continuity and system security in your organization. Depending on your needs, it is available in two variants: Service Assistance and Service Assistance PLUS.
Benefits
Upgrade do kolejnej wersji
Technical and specialist knowledge of our developers and implementers
Free training workshops
Access to PREMIUM modules
Priority ticket handling
Loyalty discounts
How is AS different from AS Plus?
AS Plus offers an extended range of support, including faster response times, hotlines and additional services.
Is service assistance mandatory?
No, but it does provide access to updates and technical support, which increases the security and stability of the system.
How soon will I receive help?
Response time depends on the package you choose – see the table above for details. AS Plus guarantees a 24-hour response and priority handling of the request
Can I change the package during the contract?
It is possible to make a change after consulting with an agent.
Does the assistance include Statlook system updates?
Yes, AS and AS Plus guarantee an upgrade within your version of Statlook and an upgrade to the next version.
