Helpdesk

Now you know everything about the infrastructure you manage.

The Helpdesk package:

Professional helpdesk package for efficient ticket management, incident reporting, remote assistance, and ITIL support, ensuring streamlined handling of service requests and proactive user support

Helpdesk Ticketing System

Professional helpdesk system for streamlined handling of service requests, ensuring efficient technical support and customer satisfaction.

Remote Desktop and Assistance

Remote desktop solution for efficient problem resolution and remote assistance, ensuring quick support regardless of location.

Remote Control

Comprehensive remote control capabilities for administering computers and providing user assistance, ensuring efficient support across distributed environments.

SLA and timetracking

Monitoring of service level agreements and tracking of response times for efficient service delivery, ensuring customer satisfaction and compliance.

Incident management

Efficient management of user problems with detailed incident reporting, enabling quick resolution and proactive support.

ITIL Support

Support for ITIL framework implementation for improved service delivery, ensuring alignment with industry best practices and customer requirements.
Test the Statlook AI software

Do you need a reliable solution for handling service requests and providing remote assistance efficiently?

Statlook AI's Helpdesk package offers a professional solution for efficient ticket management, incident reporting, and remote assistance. With features like automatic email-to-ticket conversion, ITIL support, and remote desktop capabilities, Statlook AI streamlines support processes, enhances user satisfaction, and boosts productivity effectively.

Statlook in numbers

800+
employees
30+ years
company history
15 branches 
worldwide
20+ years
on the market
8500+
customers
750.000
monitored computers
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Experience firsthand how Statlook AI revolutionizes IT management with its comprehensive features and user-friendly interface.

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